Terms & Conditions

Welcome to the Koko & Kiyah website (the “Site”). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using the Site.

If you do not agree with these Terms, please do not use this Site.

1. Overview

The Koko & Kiyah website is owned and operated by Vanessa Epps, Author. These Terms apply to all visitors, customers, and anyone who accesses or uses our Site or purchases products from us.

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not violate the rights of others or restrict anyone else’s use and enjoyment of the Site.
You must not:

Use the Site to send spam or harmful content
Copy, reproduce, or distribute content without permission
Attempt to hack, disable, or interfere with the website’s functionality

3. Products and Purchases

All products (including books and merchandise) available on the Koko & Kiyah website are subject to availability.
We reserve the right to:

Modify or discontinue products at any time without notice
Correct pricing or description errors
Refuse or cancel any order if necessary

By placing an order, you agree to provide accurate and complete information for billing and shipping.

4. Payments

All payments are processed securely through our payment provider. We do not store or have access to your credit card details.
Prices are listed in U.S. dollars (USD) and include applicable taxes where required.

5. Shipping and Delivery

Please refer to our [Shipping Policy] for full details on processing times, shipping costs, and delivery information.

We are not responsible for shipping delays caused by postal carriers or incorrect addresses provided by the customer.

6. Returns and Refunds

Due to the nature of book sales, all sales are final.

However, if your order arrives damaged or defective, please contact us at vanessaepps.author@gmail.com within 7 days of receiving your order. We will do our best to resolve the issue.

7. Intellectual Property

All content on the Koko & Kiyah website — including text, images, graphics, logos, characters, and illustrations — are the intellectual property of Vanessa Epps and are protected by copyright and trademark laws.
You may not reproduce, distribute, or use any material from this site without written permission.

8. Links to Other Websites

Our website may contain links to third-party websites (like Amazon). We are not responsible for the content, privacy practices, or policies of those external sites.

9. Limitation of Liability

Koko & Kiyah and its owner are not liable for any damages arising from your use of the website or products, including but not limited to indirect, incidental, or consequential damages.

10. Changes to These Terms

We may update or modify these Terms at any time. The most recent version will always be posted on this page with the updated date. Your continued use of the Site means you accept any changes.

11. Contact Information

If you have any questions about these Terms, please contact:
📧 vanessaepps.author@gmail.com

Thank you for supporting the Koko & Kiyah book series!